Forum Discussion
Hi @Sims4DisneyStuff - Your last exception file is referencing a mod that is probably outdated and causing your issues. Every time there is a patch or update in the game, mods and cc can become outdated and cause problems. You need to check all of them every time there's a patch, and in many cases will need to wait until the creators are able to update them.
I suggest you try to repair your game -
- Exit TS4 and Origin completely.
- Save a copy of your Saves folder to your desktop (or somewhere else safe, to use as a backup)
- Move your Mods folder to the desktop
- Delete the file localthumbcache.package Default location is C:\[YourUserName]\Documents\Electronic Arts\The Sims 4 Instructions with pictures are here: https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
- Launch Origin "As Administrator" (Right-click Origin.exe, choose Compatibility tab, Check the box next to "Run this program as administrator")
- In Origin, right-click The Sims 4 icon and choose "Repair". Origin has to be online for this to complete. Let the repair run until completed, on the game and any addons installed
- Launch The Sims 4 and check to see if the issue is fixed. (your sims may be naked or bald, depending on the mods or cc that was installed previously)
If the issue is fixed after the repair, then you have one or more outdated mods or cc. This will take a bit of detective work; one at a time, copy your mods back to the mods folder, then open the game and verify everything is working. If you have a lot of mods or cc, use the 50% method. Once you've identified the culprit(s), check with the creators to see if updated versions are available.