Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
SolvedApproved

Korea Origin website purchase system didn't work


I wanna purchase Sims4 get to work in korea website. But it didn't work.

when I put the cart, and submitted push the purchase button  and then there's no more answer. pay page is not loaded

so I can't get the game.

It might have some page loading problems.....

I try to my laptop and smart phone, but both are didn't work.

I hope you guys correct this error, asap. please. 

+add

In Origin set up application Purchase goes well
But website pay page is still not working .

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    We checked with the Origin team and you are right, there was an issue with the Korean payment page but it should be fixed by now.

    Apologies for the inconvenience caused and thanks for letting us know!

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    @babiesue

    Just to clarify: you are trying to purchase The Sims 4: Get to Work on the Korean Origin website, and not another website? What if you try purchasing through the Origin application itself?
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    We checked with the Origin team and you are right, there was an issue with the Korean payment page but it should be fixed by now.

    Apologies for the inconvenience caused and thanks for letting us know!