Solved
Laptop Shuts Down During Sims 4 Gameplay
My laptop will shut down at random while playing the Sims 4. I used to play the game on an older Mac on Origin and I never had any issues. However, when I switched to windows and the EA app, I have b...
@PalaminoHorsie As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and see how long it runs before it crashes or the laptop shuts down.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
