Forum Discussion

4 years ago

Legacy Edition on EA app but never installed it

Unable to start: Unable to start due to missing game data. Please download The Sims 4 Legacy Edition from Origin. [5de4ba8a3:29f00e76:00000000:00000000] Help! I have never installed sims 4 LE. a...

puzzlezaddict

Hero+

4 years ago

@lexlul910 Please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Please also let me know what antivirus you use. It's possible that the .exe for the 64-bit version (TS4_x64.exe) is being blocked or quarantined, which would make the EA App or Origin think your computer can't run it and needs to use the Legacy Edition instead.

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Forum Discussion

Legacy Edition on EA app but never installed it

Bug depuis la dernière mise à jour

unable to play

Crashes - CAS won't load

[CURRENT ISSUE] Sims 4 Failed to Launch Game

Game crashes when loading save game