I have mods in my game but I have removed them and I do not think they are the issue. As you can see in the image, there is no loading plumbob.
what happens is this; the plumbob will be loading normally and then will look as it the Home Screen is about to pop up and then the plumbob disappears and freezes meaning I can’t get into the game !
I do not have any custom loading screens.
@poppy_b12 Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to start a new save and play in live mode for a bit.
If that works, you can start adding content from the old Sims 4 folder to the new one, testing each time to make sure the game still loads properly.
If you see the same problem while using a clean folder with no added content, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
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