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bradnak's avatar
bradnak
Seasoned Novice
4 years ago

Logitech Lightsync not updating after game re-gains focus

I am enjoying the Lightsync integration introduced in the Neighborhood Stories patch. However, I have noticed a small, but annoying issue that if I switch back to the game while a save game is loaded...
pc
SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
4 years ago

@bradnak 

There was a G Hub update recently.  Are you still seeing this issue after updating G Hub (to version 2021.13.2906 or higher).

bradnak's avatar
bradnak
Seasoned Novice
4 years ago

I have updated G Hub to version 2021.13.2906 and I am still seeing this issue. I have found however that switching control of Sims within the household makes it update the keyboard, especially when they have different emotions. I realise this is a workaround, not a fix though.

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    4 years ago

    @bradnak 

    Thanks for the info.  The team will be looking into it.

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    4 years ago
    @bradnak So far the team hasn't been able to reproduce what you described. In your original post, when you said "switch back to the game while a save game is loaded", was the game minimized and then you returned to it? Also do you run the game in fullscreen or windowed mode?
    • bradnak's avatar
      bradnak
      Seasoned Novice
      4 years ago

      I usually Alt-tab out from the game. I run the game in Windowed Fullscreen mode, but to get to other windows on the same monitor I use Alt-tab.

      • SimQARobo's avatar
        SimQARobo
        Icon for EA Staff rankEA Staff
        4 years ago

        @bradnak 

        Just letting you know that the team does see issues with this setup now, and will be looking into it.

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