I have sims 4 and all the packs. No cc or mods.
When my Sim wants to travel from one lot to another (for example from their home to a nightclub) the loading screen takes 5mins and sometimes it can take 10mins. When I first got the game it ran fast. Now the loading screen is running so slow. The game itself plays well and fast. It’s just the loading screen is slow and I tend to keep my sims at home instead of travelling.
If anyone can help please
@Jadebabez86 Are the travel transitions just as slow in a new save? Please try one, if you haven't already.
If you get similar loading times in a new save, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thank you for your reply
I have had several new saves and they all do the same problem. I have attached the DxDiag file
@Jadebabez86 There are a number of errors in your dxdiag that mention iCloud Photos, and the app can consume more resources than it should just running in the background. So try shutting it off before playing: hit crtl-alt-delete, select the Task Manager, look for any entries (maybe in background processes) that mention iCloud, click on whatever you find, and End Task. Then see whether the game works any better.
If that doesn't help, restart your computer and try again. You'll need to kill any iCloud services in the Task Manager again after the restart.
The issue may be that your laptop has only 4 GB memory installed. While that's supposed to be enough for Sims 4, in practice it often isn't, especially if you have a number of expansions installed. The problem is worse if you have any other apps running alongside the game, which is why a restart can help: it frees up all the memory that other apps might have reserved, that is as long as you don't reopen those apps.
If that doesn't help either, please try playing while your computer is completely offline. Restart first, then you can open Origin and put it in offlime mode before disabling wifi and/or unplugging the ethernet cable.
Thank you so much. I will try these now.
