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I swapped to Most Popular and saw a few more of my older lots, but not all of them.
I just did a refresh on my Sims 4 folder where it recreated the entire thing and then I copied my saves and mods back, in November.
As for clearing the cache of the gallery, how do you do that?
@troshalom Would be either the Sims cache or maybe Origin cache but not sure if that helps.
Do you see them in the web gallery ? Do you see everything on my pics or is something missing there as well ?
I know @kreatora had a similar issue a while ago, so going to tag them to see if I forgot something.
- kreatora6 years agoHero (Retired)
Yes, I had the same problem. Corrupt configuration files in the game folder are responsible for this error and the only way to fix this is to completely reset the game folder.
Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7. Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
If you don't have mods and CC skip next stepStep 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. Launch the game and check if this problem disappeared.
The last step - delete The Sims4 old folder.
Your saves and library will be not changed or damaged and Gallery should work properly for you.I don't work for EA
About The Sims 4 Technical Issues - PC
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