Low FPS after recent patch
My game used to run so well maxing 80 FPS on laptop mode sometimes, but after the most recent patch today it started maxing to 25-30 FPS only.. even 30 on a rare ocassion.. i removed all my mods exce...
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@nviiw Your dxdiag is full of errors of what looks like a component of IOBit software, so if you use its antivirus, please set exceptions for TS4_x64.exe and Origin.exe. Please also test in a new user folder: move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just start another new save and see how it runs. If it's fine, you can move your saves and other content to the new folder and test.
If that doesn't help, please look for any Sims 4-related errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
For any errors that list Sims 4 or Origin, or any that happened while you were trying to play, right-click on the error name and select "View technical details," then copy the info and paste it into a reply here. I'm only interested in errors that happen in the new Sims 4 folder, as described above. If you don't see an error but fps is still low, that's useful information too. The Reliability Monitor only updates once every hour or two, so you may need to check back later if you've already opened it recently.
And don't worry about the late reply. Someone is always here to help whenever people are ready.
i also think ive found something related.. apparently an app called "awc.exe" has been having errors for weeks on end but i don't even know what it is, it seems to be an acer laptop component? i honestly don't know if it even relates to the issue or not
@nviiw According to Google, AWC.exe is a component of Advanced WindowsCare made by IObit, which is why I asked about that software. But it's possible that an entirely different program uses the same designation for a different .exe, so it's worth checking. The easiest way is to search for awc in a File Explorer window (click This PC in the left panel first), then right-click on the entry and select Open file location. The file path should tell you what program installed it.
- @puzzlezaddict thank you!!! ok so i uninstalled it and ill try playing the game now in a completely new folder again and see if anything changes
- @nviiw update: no improvement ☹️ it seems like laptop mode was the only thing making the FPS increase a bit to max 35, my specs are supposed to be recommended not minimum so i know i can play with good quality and high fps, seems like my problem is something with my laptop or the sims 4 not using my nvidia card properly?
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