Low FPS/Windows 11
I’m currently getting on average 30 FPS in my game at the moment. I can usually achieve 100 FPS and the only thing I’ve done is upgraded to Windows 11. It’s running extremely well in Create-A-Sim a...
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@hilderstone Just to cover all the bases, please try playing a new save in one of the base game worlds, in a clean user folder. Move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and the game will spawn a new folder with no content the next time it loads. Don't add anything to it yet; just see how the new save runs. And make sure vertical sync is disabled in the graphics options.
If you use a third-party antivirus, please try disabling it while you play. You can do so with your computer offline if you prefer, but even if not, your computer should be safe as long as you only open Origin and Sims 4.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Sorry for the late reply.
I have attached the DxDiag.
@hilderstone Did you try playing with McAfee disabled? Your dxdiag shows that one of its components has been crashing. Also crashing are a couple of Asus services, so please disable those too, at least for now.
Usually it's enough to kill a service in the Task Manager, but if the Asus software restarts itself, use msconfig instead. Hit Windows key-R and enter "msconfig" without quotes, then disable anything with Asus in the name and restart your computer. Reverse the process to reenable the services.
If that doesn't help, please let me know how a new save runs in a clean folder while your computer is offline, as asked earlier.
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Thank you. I have completely uninstalled McAfee and disabled as many ASUS services as I can. No resolution. Turning down object quality resolves the issue. But I don't think this is the appropriate fix as I've played with all settings set to ultra and reshade alongside it and still maintaining 60 FPS. Really confusing. Is it using my integrated GPU? This is the usage of both with Sims 4 running.
@hilderstone Your laptop is definitely using the iGPU in your screenshot. Did you by any chance minimize the game before looking? That could and should prompt a laptop to switch to integrated graphics. So could playing on battery, which I meant to mention before; if you're not playing with the laptop plugged in, please try that first.
Otherwise, you can force Windows to use the Nvidia card. Hit Windows key-i, select System > Displays > Graphics settings, click Browse, choose TS4_x64.exe, and select the high-performance option. This should override almost any other source trying to select the integrated chip.
Please also remove ReShade, at least for now. The fact that lowering object quality helps is odd, but maybe less so if something wonky is happening with a texture overlay.
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