3 years ago
Low FPS/Windows 11
I’m currently getting on average 30 FPS in my game at the moment. I can usually achieve 100 FPS and the only thing I’ve done is upgraded to Windows 11. It’s running extremely well in Create-A-Sim a...
@hilderstone Your laptop is definitely using the iGPU in your screenshot. Did you by any chance minimize the game before looking? That could and should prompt a laptop to switch to integrated graphics. So could playing on battery, which I meant to mention before; if you're not playing with the laptop plugged in, please try that first.
Otherwise, you can force Windows to use the Nvidia card. Hit Windows key-i, select System > Displays > Graphics settings, click Browse, choose TS4_x64.exe, and select the high-performance option. This should override almost any other source trying to select the integrated chip.
Please also remove ReShade, at least for now. The fact that lowering object quality helps is odd, but maybe less so if something wonky is happening with a texture overlay.
Oh yeah, thank you. I minimised the game to check the usage for you, so that’s probably why that happened. I’ve triple checked all settings and the game should definitely be using the dedicated GPU. Other games are running as they should. I’ve upgraded to Windows 11 and downgraded back to Windows 10, issue still persists.
@hilderstone I definitely think it's worth removing Reshade to see whether it helps; you can always reinstall it later. Even if you have no intention of playing without it, this would be a useful test.
Sorry for not mentioning, I have uninstalled this at the beginning of doing my tests
@hilderstone If you'd like to do some hardware monitoring and have me look over the results, I'd be happy to (although it might take a couple days before I have time). I don't know that the log would have any useful info, but it couldn't hurt. Download hwinfo from here:
https://www.hwinfo.com/download/
You don't need to install anything; just choose the portable version, unzip it, and launch it from Downloads or wherever you want to keep it. (If you do want to install it, make sure to click the button for hwinfo itself, not for lansweeper.) Restart your computer, launch hwinfo, and click the button that's a sheet of paper with a + on it to start logging.
Wait five minutes, then launch Sims 4 and play for at least 20 minutes, using your normal settings so you see the usual low framerates. When you're done, click the same button to end logging. You can upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it here. Please leave it in .csv format, or if you're using OneDrive to host it, zip it first.
I don't have any other suggestions at the moment, unfortunately. There are plenty of reasons why Sims 4 can run slowly, but a new save in a base game world should be more than fine on your hardware.