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Anonymous's avatar
Anonymous
8 years ago
Approved

MAJOR GAME ISSUE & WANT TO SPEAK TO A SUPERVISOR!!!

MAJOR GAME ISSUE & WANT TO SPEAK TO A SUPERVISOR!!!

I spoke to help on the chat. 

  • They were very unhelpful.
  • Do not write English well.
  • Are not knowledgeable.
  • Do not listen/comprehend.
  • Rude.

AND I still have an issue. My game crashes after I installed Cats & Dogs.

This is after over 1 hr of messing with the problem on chat. Long wait times. Atrocious service. I'm tired of it. I have almost 700 hrs in the Sims 4. I have been a loyal customer.

I've attached the transcript of my 2nd session with your support. I've attached the crash report. 

I want to talk to a supervisor. This is unacceptable.

How can I contact them?

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