Solved
Major glitch - graphics go crazy
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.96.397.1020 What e...
@dianaganescu09 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether the problem goes away if you put the game in windowed mode and quit and reload it. If you can't access the graphics options, go into Documents > Electronic Arts > The Sims 4, open options.ini, search for fullscreen , and set it to 0 (zero).
