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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 months ago

Memory Boost Technical Issues and Feedback Thread

Sul Sul Simmers! With today's base game update, we've announced a new feature called Memory Boost on an opt-in basis for PC/Windows players that will be available starting September 23rd. If you're...
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magic_dabs64's avatar
magic_dabs64
2 months ago

no option for me either.

On a Windows 11 PC

Which language are you playing the game in? English
How often does the bug occur? Never/Always its just not there
What is your current game version number? 1.118.242.1030 DX9
What expansions, game packs, and stuff packs do you have installed? All of them apart from some stuff packs and kits
What happens when the bug occurs? It is not appearing
What do you expect to see? The option to be where it has been advertised
Have you installed any customization with the game, e.g. Custom Content or Mods? No cc but a few mods (MCCC and UI CHEATS)

  • crinrict's avatar
    crinrict
    Hero+
    2 months ago

    magic_dabs64​ You're running DX9. Make sure the option isn't ticked in the options and you haven't added it as a startup in ea app

    Haydeelee​ which file did you delete exactly ?

    • Haydeelee's avatar
      Haydeelee
      Seasoned Rookie
      2 months ago

      crinrict​ The sims 4 folder (the correct english term I presume 😅) in the Electronic Arts folder in your documents.

      I hope it helps

       

      • crinrict's avatar
        crinrict
        Hero+
        2 months ago

        Thanks. Guess creating a new user folder solved the issue as well then.

    • magic_dabs64's avatar
      magic_dabs64
      2 months ago

      crinrict

      It turns out my computer doesnt support DX11 but thank you for the help.

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