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chael800's avatar
chael800
Newcomer
21 hours ago

Game won't load into household

Ever since the update in March, I haven't been able to play the game with mods. Fine, I can manage that. 

NOW, I can't play the game PERIOD. It let's me select a save and a household, then it sits on the loading screen for as long as I'll let it before I decide to force close it with task manager. This is with no mods, drivers updated, game Uninstalled and reinstalled, game repaired, I followed several quick fixes, and clearing the cache. 

Somebody PLEASE help because I would really like to enjoy my game again.

2 Replies

  • Hi chael800​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

  • chael800's avatar
    chael800
    Newcomer
    2 hours ago

    Hi,

    I don't have any last exceptions that I know of. How would I check though?