Forum Discussion

pattid914's avatar
11 years ago

message that game cannot load...newer version????

i am getting the message: the save game you are attempting to load was saved with a newer

version of the sims4 than is currently installed. please update in order to safely load

this game.

i have right clicked the game in origin and did an update and repair but that has not

fixed the problem.

any ideas??/

thanks

patricia

10 Replies

  • Hi Patricia

    Can you please navigate to your game's bin install location? This is usually "C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin".

    Look at TS4.exe

    Under "Date Modified" it should say "12/12/2014" is this correct?

  • pattid914's avatar
    pattid914
    11 years ago
    ok ill give this a try. I did notice that the saved games are just called slots instead of the name of the family. unless it has always been that way.

    thank you fish...ill let you know

    patricia
  • unfortunately none of the games are playable. I did contact ea and they are working on an update for this issue. so I have the option of either waiting for the update to restore my saved game or start over.

    in the future I will start saving with save as just like in sims 3.

    thanks fish

    patricia
  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Did you also try the backups by removing the ver0 to ver4 ?

    Did you remove the slot0000001.save completely ? It will recreate for each save game and you should remove it each time you test the next save.

  • i've played this game for a total of 257 hours now over about a year and 3/4. All of a sudden yesterday i pressed play and it just wouldn't load. I've been trying for 2 days now and nothing works. I'm in the right mind to complain to EA(/Origin)😢

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Hi @kelpseed

    are you using mods/cc in your game ? Are you getting the same error message as OP ?

    Have you tried repairing the game through Origin ?