Forum Discussion

nassieri's avatar
5 years ago

Missing most of my Sims and houses

Hi, 

I have an issue with my Sims 4 game. I just loaded my game and saw that most of my sims and houses are gone.Instead, the default houses appeared in these lots. Few of  sims I have created including few houses are still in the game, but most of them are gone. Please let me know if there is a way I can restore them.

Thank you in advance

6 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @nassieri  Yes, recover the save, but first, make a backup of your saves folder (in Documents\Electronic Arts\The Sims 4).  It's a good idea to back up this folder periodically: if something ever happens to your saves or your computer in general, you won't lose everything.  Use either an external drive or USB stick or a free cloud storage service like Google Drive or Dropbox.

  • nassieri's avatar
    nassieri
    5 years ago

    @puzzlezaddict thanks for your answer. I tried to recover from the 5 versions I have available in the recover list but unfortunately my sims and buildings are still missing.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @nassieri  Try loading the backups in a clean Sims 4 folder.  Move your entire folder out of Documents\Electronic Arts, launch the game to create a clean folder, quit, and move the saves (regular and backup) into that folder.  (Saves go in the saves folder.)  Don't add any other content; just see whether your sims and buildings show up in any of the saves.

  • nassieri's avatar
    nassieri
    5 years ago

    @puzzlezaddict I also tried in a clean Sims4 folder with my saves but still my sims and buildings did not show up. Especially in Island living pack everything is gone, It's a pity ☹️ I guess the only thing left for this is to keep backups frequently in the future... Thank you for your help!