7 years ago
Monitor going to sleep
I just downloaded sims 4 and ive been having the issue of my monitor going to sleep. The only way to go back is to restart my whole pc. This doesn't happen with any of my other pc games, only sims. T...
I'm not playing on a laptop but my friends that are playing are playing on a laptop and they never have this problem. I'm playing the game in English. It occurs about every 30 min that i'm logged in. I don't have any extension packs or custom mods. I've only been playing for about four days and i haven't made any change or updates what so ever. Its the newest sims 4 that they had available since they had the free download for those few days. I have an HP envy intel CORE i7.
HI @riazxv
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Could you check on the temperature of your computer to make sure it's not getting really hot ?