Forum Discussion

Anonymous

11 years ago

Solved

Move keys between accounts sims 4

Hello, I gave my brother my account Sims 4. I need to move the game on his account: "MrWolfPlay" Screenshots: 1) Key of Sims 4 2) My account 3) Brother Account

Anonymous
11 years ago
@just_nasya It would be best if you would contact an Advisor for assistance with this issue as they will be able to check if anything can be done:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Anonymous

11 years ago

@just_nasya It would be best if you would contact an Advisor for assistance with this issue as they will be able to check if anything can be done:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.