Forum Discussion

halicee's avatar
3 years ago
Solved

Moving Electronic Arts Folder

Hi, I have recently downloaded Sims 4 onto my laptop, it's windows, and I am signed into both my school account and my personal account on one drive. Steam, EA and the internet shortcut to Sims 4 are all on my personal account. However when I open Sims 4 to play the electronic arts folder always downloads into the documents folder on my school account and I have no idea how to stop that from happening. I've changed where files download on steam and have tried to on EA, I've tried moving the folder by dragging and dropping but every time I open the game after it creates a new electronic arts folder in the same place, I've also tried hiding the documents folder, deleting the folder, signing out of my school account on one drive so that its just my personal, creating a documents folder on my personal account and turned off syncing, but it still manages to find a way. How do I change where its downloading, I don't mind it being on my personal OneDrive account or on the laptop itself, or how do I move the actual folder with sims still being able to find it?

6 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    3 years ago

    @halicee  The game looks for game user files in the c/users/(logged in user)/ documents/electronic arts/sims4. It depends on what you are using to start your computer. Microsoft no longer makes it easy to stop OneDrive. The easiest way is to open OneDrive settings and stop the electronic arts folder from syncing and set keep files on this computer. There is a way to move the electronics art folder using the symbolic link but I don't recommend novice users to use this tool unless they really understand it.

  • @halicee  What is the default location of the Documents directory in this Windows account?  To find out, open a File Explorer window, right-click the Documents icon (the special one with its own icon, under Quick Access), select Properties, and click the Location tab.  If you don't see the Location tab, please let me know; you can still see the location under General, but a missing Location tab would complicate changing it, if that's what's necessary.

    Please list this location, and also list the full file path to the Sims 4 user folder as you see from inside the game:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    If you're not comfortable including your username, you can write [username] instead, but please let me know if the usernames don't match (for example, you could write [user 1] and [user 2] in the respective file paths), and leave the rest of the file paths intact.

  • halicee's avatar
    halicee
    3 years ago

    C:\Users\[user 1]\OneDrive - [user 2]\Documents\Electronic Arts\The Sims 4

    Is this what you mean? user 1 is my personal account and user 2 is my school account

    Thank you

  • halicee's avatar
    halicee
    3 years ago

    Sorry i just re read the message I think this is the other link you were talking about? C:\Users\[user 1]\OneDrive [user 2]\Documents

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @halicee  This is the info I was looking for.  Please try changing the default location of Documents to this:

    C:\Users\[user 1]\Documents

    Here's how you can do that:

    https://www.elevenforum.com/t/move-or-restore-default-location-of-documents-folder-in-windows-11.8708/

    Let me know if you run into any trouble with the process; you can make sure it worked by checking the location under Properties as you did before.

    Sims 4 should place the user folder in the new location once you've changed it, but if not, you may need to uninstall and reinstall the game.

  • halicee's avatar
    halicee
    3 years ago

    Thank you so much this worked perfectly and is now downloading the electronic arts folder in the correct place