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sunnyyd_00's avatar
sunnyyd_00
Newcomer
8 hours ago

Randomly crashing

Ever since the recent update, my game has been crashing at random times. I currently have no mods or cc installed because a couple of days ago I tried to move my Sims 4 folder out of Electronic Arts and restart the game to make a new folder. I thought that this worked because my game didn't crash for a day, but today my game crashed twice, once while I was in CAS and another time when I was loading off a lot. A few of the crashes froze for like 10 minutes before fully crashing, and I was able to Alt+F4 save, but the crashes today just crashed immediately.

cc or mods removed
crashing
updates

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 hours ago

    sunnyyd_00​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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