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@ashbaechamp Just to be sure, did you copy and paste the Sims 4 folder that contains your saves? Moving the one that contains the game's program files wouldn't help here.
If you did get the right folder, it's possible you placed it in the wrong location, as in, not the location Sims 4 is reading. Here's how to find the correct folder:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
@puzzlezaddict Would you say this is a basic guideline for all EA app games? I had Origin, then the EA app, on a Windows 7/8/now 10 notebook for many years, but now have to switch to a new Windows 10 notebook. I would also think the same advice would hold here for games like Crysis 2/3 and Battlefield 3/4. Just trying to get a sanity check. Thank you mucho!
- puzzlezaddict2 years agoHero+
@diakanos For the install process, yes, this is true for any game the EA App supports. You can simply sign into your account and download it on the new computer without transferring anything from the old one.
As far as saves are concerned, different games store them in different folders, but you should have something on your old laptop that you can transfer to the new one. Sims 4 saves are in Documents > Electronic Arts, and some other EA games also create folders in Documents. Others store save data here:
C:\Users\your username\Saved Games\[studio]\[game]
And a few older ones store save data in the game's program files. If you can't find the data, google should be able to tell you where to look.
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