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Shugagei's avatar
Shugagei
6 years ago
Solved

My building disappeared and my sims won't go to work :(

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1210
What expansions, game packs, and stuff packs do you have installed? Island Living, Get Famous, Seasons, Cats & Dogs, City Living, Get Together Dine Out, Spa Day Perfect Patio Stuff
Steps: How can we find the bug ourselves? Idk if this has happened to others so I don't know.
What happens when the bug occurs? sims are unable to use the elevator.
What do you expect to see? Working elevators and the middle of the building.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated the game to the current version listed above.

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1.) The middle part(?) of the penthouse building disappeared and I've tried repairing the game and removing the mod file and it still won't come back. This has only happened to this building.

 

2.) My sims are unable to use the elevator and I'm thinking it's because part of the building is missing.

3.) None of my sims are going to work. When it is time to go to work, they don't go by themselves, and when I click on 'go to work' the action doesn't even come up on the actions list. This has been happening to all my sims, not just the ones in the penthouse. 

Please help me fix this ☹️ This game is the only thing keeping me sane during quarantine ☹️ Any help will be appreciated 🙂

pc
  • crinrict's avatar
    crinrict
    6 years ago
    @Shugagei I think it's probably all as the code for the rabbitholes was changed for this patch.

    Yeah, it's hard to tell what caused the missing part of the building but it is probably what causes the elevator issues.

    Don't know what else you can do other than using a different building.

    Going to move this to tech.

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Shugagei Do they go to work if you teleport them down or if you move them to another building ? Looks like that building has an issue.

    That's Zenview, right ?

    DId you bullodze or build anything ?
  • Shugagei's avatar
    Shugagei
    6 years ago

    My sims living in other places also refuse to go to work but they are able to leave their houses to go to other places. But the ones living in the penthouse can't even leave the building because of the elevator thing and half of the building being invisible.

    I just tried teleporting them but they still won't go to work even if I click 'go to work'.

    And no it's not Zenview it's the Torrendi Tower Penthouse 🙂 

    I placed a building from the gallery and edited it a little bit and then I saved and exited the game. The next time I tried to play, half the building had disappeared and almost every furniture in the building had somehow ended up in my inventory. And since then all my sims have stopped wanting to go to work and the elevator is the way it is ☹️

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Shugagei Could you remove all your mods and see if other Sims go to to work then ? All custom careers are broken.

    Is the missing floor a playable floor or just part of the main building ?
  • Shugagei's avatar
    Shugagei
    6 years ago

    Ahhh all custom careers are broken? If that's the case then now I know why my sims aren't going to work. All of them have a custom career. Thank you so much for telling me 🙂 So now the only issue I have is the elevator thing + building glitch. There isn't really a "missing floor". My playable floors are fine but I think because of the missing part on the main building, the elevator won't work, but I might be wrong. I might just end up moving them to a normal house ☹️

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Shugagei I think it's probably all as the code for the rabbitholes was changed for this patch.

    Yeah, it's hard to tell what caused the missing part of the building but it is probably what causes the elevator issues.

    Don't know what else you can do other than using a different building.

    Going to move this to tech.

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