Forum Discussion

nc20585's avatar
nc20585
Newcomer
5 months ago

My gallery won’t load on the sims 4

As what I said above my gallery won’t load on the sims 4 for some reason. I have tried everything under the sun to get it to load, I have deleted and moved my files, reset my entire game, did the ent...
missing content
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 months ago

nc20585 ohoneyobee  Please try a different network if you can.  For example, if your computer supports wifi, you can set your phone as a mobile hotspot, using data rather than your home network.

ohoneyobee  Did you actually wipe your entire computer?  And do you currently have a third-party antivirus installed?  Please check even if you don't think so—many systems come with one pre-installed, and a factory reset could reinstall one you'd previously removed.

  • ohoneyobee's avatar
    ohoneyobee
    Rising Newcomer
    4 months ago

    The hotspot didn’t work, however uninstalling Norton seemed to fix it. I’m just confused because a few weeks ago it was working just fine with Norton installed. Will my game break again if it’s reinstalled?

    Thanks so much!!puzzlezaddict 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,032 PostsLatest Activity: 23 minutes ago