Malky29184
3 months agoRising Novice
My game wont start
Hello!
I have a problem with starting the game. It says I have to get the app to start. I allready have the new EA app, not Origin. I tried to delete thumbnails and delete mods but the game wont start. What do I have to do?
@Malky29184 The initialization error is typically antivirus-related, so try setting exceptions in your antivirus for TS4_x64,TS4_DX9_x64, and TS4_Launcher_x64, or the entire Bin folder they're in. Set an exception for EADesktop.exe as well.
If that doesn't help, you can try the other suggestions in this thread for a separate but similar error:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13276380