My internet drops when the game is launched
Playing Sims 4 on an MSI GF63 thin 9SC, when I launch the game my internet is disconnected. Is this a setting on my computer or an issue with the game. If it's a setting on my computer where can I ch...
Forum Discussion
@bugnbecca Try playing in a new admin Windows account, just as a test. If it works, the issue is something about your current account; if it doesn't, it's something else about your system.
Since your child has the same computer, it's also worth comparing the installed software on the two. Here again, you can open the Task Manager on each device and see what's running, although that doesn't exclude the possibility that the issue is a setting and not a program.
OK we came up with a temporary solution. We put a Wi-Fi adaptor dongle on my computer, disconnected the main Wi-Fi and hooked up to the dongle on a secondary network and I can now connect to the gallery in game and receive the pack updates online during gameplay. I still have no idea why it works and my main connection doesn't.
@bugnbecca What antivirus are you using?
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