My new sims are unable to join a career in the sims 4

I started a new sims 4 game with 2 young adults and moved them into an apartment.  Right after I moved them in I told them both to join a career.  After this action failed I tried it with their phones, computer, and under the career tab and they would perform the action, but the panel to choose a career never pops up.  I am not an experienced player and I do not play much so I only have the base game, get to work, city living, and the free holiday pack.  I do not have any mods or custom content in fear of them slowing down my game.  I have tried moving my sims out of their home and starting over, splitting them up so I only have one sim at a time,  and bringing them back into create a sim to "restart" them, but nothing works and I have the same result.  Please help!!!!