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@ElliottandSophie Try clearing the EA App's cache and restarting your computers, one at a time.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
However, this might be a limitation of the EA App itself and its protections against account sharing, which is technically against EA's terms of service even within a single family.
- 3 years ago@puzzlezaddict Same thing is happening to me right now but I don't share my account with anyone. It started after redeeming the free Epic Games bundle, I connected my Epic Games account to my EA account and everything seemed to go smooth, it even opened my game and I played for a few minutes, closed it and wanted to play again later that day and it won't let me, I've tried multiple times and nothing changes
- puzzlezaddict3 years agoHero+
@dsqr96 Please use this thread for issues related to getting the free bundle from Epic:
The thread is somewhat of a catch-all, including other reports of the game not launching. If nothing in that thread helps, please create an EA App error report and post the report ID there, as requested.
- 2 years ago
Hey, I'm having this truble but I cant find app recovery on EA app what should I do?
- 3 years ago
I've literally just been having this same problem. I decided to look on here and read your thread. I tried clearing the cache and it has worked. Thank you 😊
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