Hi, so on thursday -9, 10 2020- My game was running perfectly, no problems! But then, when I turned on the game the next day, it was SO LAGGY. And I did NOT have any fun playing it because it really was stressing me out. I really did NOTHING to make that happened, I even uninstalled the game and tried repairing it but nothing worked! I even deleted many mods but nothing, I NEED HELP. PLEASE.
@Hxppyros3s Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder; just start a new save and see whether it lags. Let me know either way.
If the lag is gone, you can try copying one of your saves from the old folder to the new one. Don't add any mods or custom content though, at least not yet. Just see how the save runs. Since you're copying and pasting rather than dragging and dropping, you'll have the original intact and can freely experiment on the new one, and it won't matter that the mods and cc are gone.
If you still see lag in the clean folder, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Idk where I was supposed to put this so I'm just gonna "reply" ALSO, yes, it's still laggy
@Hxppyros3s This is exactly where you were supposed to put the dxdiag. And the immediate issue is obvious: your laptop doesn't have a proper graphics driver installed, so it's using the Basic Display Driver instead. That's enough to make the game lag on any system.
You can download and install the newest driver from Acer here:
https://www.acer.com/ac/en/US/content/support-product/7324?b=1
Under Drivers, select the VGA driver, download it, and run it as an admin: right-click on the installer and select "Run as administrator." Then restart your computer before testing. If you still get lag, please run another dxdiag.
Your laptop also has very little free storage. This can't really be helped, given the extremely small size of the drive overall, but it would still be a good idea to delete anything you don't absolutely need. Go through the Downloads folder as well, looking for anything you've already used, for example the driver installer once you've reinstalled the driver. Empty the recycle bin when you're done.
I'm so sorry, how do I run it as an admin..?
run it as an admin: right-click on the installer and select "Run as administrator."
Where in the world is the installer? It downloaded as a file ;-;
@Hxppyros3s Here are instructions for installing a driver, from Acer's support site:
https://scandic.answers.acer.com/app/answers/detail/a_id/27112/~/installing-a-downloaded-driver
