Forum Discussion

sasha_arlert's avatar
4 years ago
Solved

My sims 4 game is struggling to run

For a while now my game has just been really struggling to startup. When I try to boot up my game it stops responding and takes a few minutes to load which was never an issue for me until recently. N...
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @sasha_arlert  Please double-check: open Manage Worlds > Manage Households > Other Households and look for any that are blank.  This isn't an issue if your existing NPC sims' households going blank; these households are generated in large numbers for no apparent reason and drag down game performance.

    Your dxdiag does show some errors related to a basic Windows process as well, so it's a good idea to run a couple of checks on your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
    • Post the message you receive here

    Restart your computer, hit Windows key-i, select Update & Security, and click the button to check for updates.  If any install, restart again afterwards.