My sims 4 game won’t download with origin

Question

When I go to download sims on origin on my laptop it says

”insufficient drive space available. Either free up 10.15gb if space or select a different location”

it says the download size is 12.99gb

the size after install is 13.53gb

any advice would be great

kreatora · Answer

@LeahptrsCould you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/You can attach the txt file to your post directly.I don't work for EA

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My sims 4 game won’t download with origin

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