Forum Discussion
6 years ago
this is my computers DxDiag
kreatora
6 years agoHero (Retired)
@Macyeeal
Don't put back your CC to the game folder. The best-left mods folder on the desktop and play without CC and mods.
Your processor is a little bit too weak.
Check if there are new drivers for your graphics chip
https://downloadcenter.intel.com/
If you are able to open the first page - Menu- in the game, there are three dots on the right-top - choose a game option and click it. Reduce all graphics settings from high performance to low.
Try to play in windowed mode
https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/