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by3f3lisha's avatar
5 years ago

my sims 4 has frozen at the start up menu

my sims has had some issues in the past and i have managed to fix them, however when i opened the game it did all the normal animations ( sims 4, and the green plumbob ) then it got to the start menu where it shows the play button, new game and load game, options and gallery, but i am not able to get anything to open, i have tried the 'repair game' in origin, but the same problem still occurs. i have also tried shutting down and re-starting my pc but it keeps happening. is it a cc problem?

3 Replies

  • @by3f3lisha Does nothing happen when you click on the buttons or do you get any error messages ?

    Have you tested if it works without cc/mods ?
  • yes, that what is happening, i thought about what i could do to fix the solution and i moved the mods folder to my desktop and then proceeded to open the game, it worked perfectly just without the cc. do you have any suggestions on how to fix this problem? thank you for your help so far