my sims 4 isnt loading its a black screen but the noise is on
please help i just bought sims 4 now everytime i try load it its black but the music is on but nothing else just black
Forum Discussion
@churr_trin Does your computer run Windows or macOS? If Windows, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
If you have a Mac, please list its full specs: everything under About This Mac except for the serial number.
i have windows
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