my sims 4 isnt loading its a black screen but the noise is on
please help i just bought sims 4 now everytime i try load it its black but the music is on but nothing else just black
Forum Discussion
@Unknowngirl28 In your screenshot, the option to "make all files available" is checked, meaning the (correct) selection you've made below it will be overruled. Please uncheck that box, then test again.
Unfortunately, it doesn't stay unchecked. I attached another screenshot to show you what it looks like when I uncheck before I press "ok." Once I press 'ok' the screen disappears, so when I go back to see if it's all unchecked, the personal vault file is checked and there is a squire blue colored mark on the "make files available' button ( it looks like the first image I sent you).
I attached the picture to show you that I unchecked everything, before I press the 'ok' button!
I tried another approach:
I included another picture (screenshot 244) to show you what pops up if I try to unclick the 'vault file' individually. What to do now? Pls help!
Featured Places
