@queenrose68 I can't see either file; the links you chose may be restricted to just you or the people you add to the sharing list. Normally you need to specify that anyone with the link can view the file, which you can do when you click the Sharing button. However, this site's virus scanner appears to be working again, so if you'd rather attach the files to a post, go ahead.
@queenrose68 Thanks for the links, which are especially helpful since this site's virus scanner decided to act up again and block all uploads. The Sims 4 crashes all mention the same component of Windows as the faulting module.
Start with a couple of basic checks of your Windows system files:
Restart your computer, and try to play. If the game doesn't work, please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer again, and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.
@queenrose68 That means exactly what it says: you need to run the Administrator version of Command Prompt or PowerShell. When you press Windows key-X, you should see an option that specifically has the word (Administrator) in it. Choose that one.
