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Anonymous's avatar
Anonymous
8 years ago
Approved

My Sims 4 reset itself?

The other day I turned off my computer and monitor and when I woke up to play The Sims, everything was gone! My families, my CC, everything! I ended up deleting Origin and reinstalling it to have the same problem! I moved my CC to a different folder then back to mods but it still doesn't work! I need help!

9 Replies

  • Hi @nozoriaSIMMING

    this often occurs if the game uses a different folder than you think it does.

    Are you using oneDrive or other cloud services ? If so, check if there's another thesims4 folder there and if so, either copy your files there or turn off oneDrive.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I uninstalled OneDrive but it didn't show me any of my CC Files. 

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Could you try starting a new save game then save that and then check if the files in your local saves folder have the newest date.

    This is to check if that's the folder the game is using now.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Yes, they are at the newest date..

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Then if I try to fix my files or look at them, my game resets again. I don't know the problem but its aggravating me 

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Are you sure oneDrive is properly turned off ? Did you try putting the folder on there ?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    and yes, I put the folder in there but it still didn't show my CC

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Um okay, so I had two Mod folders and I checked the screenshots and the saves and I guess I put the CC in the wrong one but If I added my mods to the newest folder, my game will be stuck on the loading screen. There are furniture, wallpaper, teleport mods, iPhone mods, and accessories.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Then one of the mods is no longer compatible with the current patch. You need to find out which one is causing issues