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Anonymous's avatar
Anonymous
11 years ago

My Sims 4 won't connect to the Internet .

Origin is connected to the internet, but Sims 4 isn't. Everytime I start my game up from Origin it works, but everytime I go to the sims 4 gallery everything is marked with a red X and says this item cannot be located. Everytime I attempt to connect to the Internet it says no connection found but I'm positive there is one since origin is connected. I need help! I want to download a lot from the gallery but I can't because of this reason ! Any ideas ?

17 Replies

  • I had this problem too and found a fix, which may not be the best for you: that is using an Ethernet cable (wired Internet). It connects to your router and into your computer. I hope it helps! 🙂

  • Anonymous's avatar
    Anonymous
    10 years ago

    How do you do that?

    like how do you add the ant-virus thing or firewall?

  • I was just now having the same problems. I went ahead and did all what was recommended and nothing worked.  So I did go ahead and right clocked to update in origin and then I right clocked the tile for the sims 4 in origin and clocked repair.  It takes a few minutes but it worked for me.  

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago

    @plp103084 
    .Today everyone has the same problem. The connection to the server is being repaired but no one knows when it will be successfully finally done.

    I don't work for EA

  • OddBeauty42's avatar
    OddBeauty42
    5 years ago

    Origin > My Game Library > Gadget Symbol (below the orange rectangular play button) > Repair. 

    Took 30-40 minutes on my pc, it's kind of old so it might go much faster. It fixed the internet connection error for me. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey all, I'm going to lock this thread as it is quite old.

    If having an issue then please create a new thread with as much info as possible.


    Darko 

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