Forum Discussion

gamersnail369's avatar
3 years ago
Solved

My Sims 4 won't download onto my micro-SD card

I'm on a Windows laptop with only 57GB, half of which is already taken up by essential files. I've been trying to play the Sims 4 on here for a while now using a Micro-SD card but there's been multiple issues. Right now, the game will download about half way before the SD card ejects itself and the error message 'destination folder does not exist' is displayed. The SD card is 500GB so is definitely big enough to hold the game. I'm trying to download through the EA app and I've already set the destination folder for new games as the SD card but it isn't working. The SD card also seems to be damaged as every time I reinsert it, it asks me to format it meaning I lose any progress I had when downloading the game. Then, it always says there's an issue with the card and that I need to repair it. Is this just an issue with the SD card? Could using a new adapter help? The Micro-SD is brand new and I don't see why it wouldn't work. I know downloading the Sims onto an external device isn't encouraged as the game doesn't run as well, but right now I can't even get it to download onto it. Any tips would be very much appreciated. 

  • @gamersnail369  The SD card might be defective, the adapter might be defective, or the EA App might not like SD cards.  I'd suggest trying to install Sims 4 onto a USB stick or an external drive if possible.  These have much faster read and write speeds than SD cards; how much faster will depend on the type of drive or USB stick as well as other factors, but you'll definitely see better performance than on any kind of SD card.

5 Replies

  • @gamersnail369  The SD card might be defective, the adapter might be defective, or the EA App might not like SD cards.  I'd suggest trying to install Sims 4 onto a USB stick or an external drive if possible.  These have much faster read and write speeds than SD cards; how much faster will depend on the type of drive or USB stick as well as other factors, but you'll definitely see better performance than on any kind of SD card.

  • gamersnail369's avatar
    gamersnail369
    3 years ago

    Thank you! I think I'll try get a USB stick, is there any you'd recommend? 🙂

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @gamersnail369  It's not difficult to manufacture a decent-quality USB stick, so you don't need to overthink things.  Just make sure it has enough storage—128 GB is okay, but 256 is not much more expensive—and that it's at least USB 3.0, as opposed to 2.0.  Then get something from a name brand, not a knockoff you've never heard of.  For example:

    https://www.bestbuy.com/site/sandisk-ultra-256gb-usb-3-0-flash-drive-black/9208267.p?skuId=9208267

    Finally, check your laptop's manual to make sure you have a compatible port.  I would expect the laptop to have a USB type A port, but it's better to make sure before you spend any money.

    On the product page linked above, if you expand the Specifications section, you'll see it's USB type A right below the capacity, and USB 3.0 is a few lines down from there.

  • That's a great answer, but the real problem is that EA's bloatware is so broken that it can't install anything on a drive that's not formatted as NTFS. Most cards are formatted in exFAT, and no other platform that I know of has problems with that.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @unverifiedbiotic,
     
    This thread is quite old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,583 PostsLatest Activity: 34 minutes ago