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@simsss4gamerrr Do you have two (or more) storage drives now, or did you replace your previous storage drive and transfer all of the contents to a new drive? I have multiple storage drives, with the Origin Games directory on one drive and a Documents directory on another drive, and everything works as intended.
Was this installed via Origin or disc? Did you do a fresh installation of the game to your new storage drive, or did you move an existing installation over to the new drive? If you moved an existing installation, did you correct the affected file paths in Windows Registry? If this was installed via Origin, is Origin still installed on the previous drive or did you manually transfer it to the new drive as well (as that could cause an additional headache or two)? Even if you can't currently use them in-game, do you still have access to your mod and custom content files (i.e. do you still have access to the previous storage drive where they were saved or did you back them up to another location)? Your savegame data isn't registering as well, correct? If not, do you still have access to your save files (i.e. do you still have access to the previous storage drive where they were saved or did you back them up to another location)?
- 5 years ago
@Cantiras So I was out of space on my original drive (my computer) and I uninstalled origin and the sims. I then connected my new hard drive and installed origin all over again. But from different sites, videos, questions I saw that I needed; Documents > Electronic Arts > The Sims 4 > Mods. My problem is that I don't have the documents folder on the new drive, all I did was download origin and just put it on the hard drive. I have mods enabled on the game and I have the mods folder inside my sims game as well. Nothing seems to be working. Do I need to have the documents folder on the new drive, if so how do I make one or how do I copy it?
- Cantiras5 years agoHero (Retired)
@simsss4gamerrr So you have two storage drives now, correct? And you didn't change the storage location of Documents to your new drive (I'm not suggesting you do that, I'm just verifying), correct? In that case, The Sim 4 should still be using the established Documents directory on your older storage drive even though you've installed the game on your newer drive. When you look in the Documents > Electronic Arts > The Sims 4 folder on your older storage drive, are the old mods, custom content, and saves still there or were they removed when you previously uninstalled The Sims 4?
If the old mod, cc, and save files are missing, you can see if the Mods and saves folders have previous recoverable versions, you can try Windows' System Restore, or you can try a third-party file recovery tool, but you might be out of luck. However, if you still have your old mod and save files copied somewhere (I couldn't make out if you were saying you have them but don't know where to put them or if you no longer have them), copy them back to Documents > Electronic Arts > The Sims 4 on your older drive and see if you can access them in the game.
- 5 years ago
@Cantiras When I uninstalled origin and the sims the first time, I had to delete everything from the electronic arts folder. I kept my mods just in case, I tried to just put the mods folder inside my sims 4 folder in origin but they didn't show up. I tried to move my documents file to my new hard drive (I now have two hard drives). I still all my mods but they won't show up even when I put them in my new sims folder. What I was trying to say was, do I need to have this; Documents > Electronic Arts > The Sims 4? If so, how do I move my documents folder to my new drive?
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