my SIMS is not works ): plz help me!!

Try deleting your Origin cache or repair the game by right clicking on the game on the Origin client

it was not work.but tnx .<3

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@crinrict wrote:

Try deleting your Origin cache or repair the game by right clicking on the game on the Origin client

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Did you try restarting Origin and/or your computer ?

how i can restart origin?

Close it, then double click to start again. You can close by right clicking on the icon in your tray and choose exit

not works i dont know what to do and today i was download the new update and the 'holyday celebration pack"

Then I would contact a game advisor

What country are you in ?

israel

Hm. Don't think they have isreal custom support.

Try US Live chat then

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

IM WAITING FOR ADVISOR IN MY US "COUNTRY" THAMK YOU