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Pinhash's avatar
Pinhash
8 years ago

My The Sims 4 doesn't recognize my graphics card

So my game doesn't run, o try to start it but it says that it doesn't work with my graphics card, thing is, it should work with my GPU, it tells me to install the latest drivers, i've done that and i...
pc
Pinhash's avatar
Pinhash
8 years ago
Posted.
  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @Pinhash

    Yeah, your graphics card look alright.

    Question, is the C: drive where you have windows installed?
    If so, you need to free up space, now. You should have at least 15-20% free space on your drives, and the one with windows is the most important. If you have windows on one of the others, that's better, but you should still free the C: drive up so that programs installed there can run more smoothly.

    For the game:

    Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.

    Turn of Origin In-Game (do as above, choose Game properties)

    Run the game in Windowed mode.

    • Pinhash's avatar
      Pinhash
      8 years ago
      I had the game installed on my External Hard Drive, and for a long time it ran smoothly, only after a few months, that happenef.
      I have more than 50% of the External Hard Drive free, and the game does not run.
      • CMeki's avatar
        CMeki
        Hero (Retired)
        8 years ago

        @Pinhash

        It does not matter where you have the game installed if your windows might have problems running. I asked about Windows, not the game 🙂

        Either way, make sure you have at least 15% free space on your C: drive, but more like 20%.

        I also gave you three tips to try out to solve the problem with the game, did you try any of them? 🙂

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