Forum Discussion
roberta591
4 years agoHero (Retired)
@Starscream195 Please post your computer's dxdiag - how to get your dxdiag and attach the txt file to the paper clip in the lower right corner of the forum response window.
- 4 years ago
@roberta591 Sorry for the really late response, but here it is!
- roberta5914 years agoHero (Retired)
@Starscream195 Random crashes are hard to pin point the cause. The dxdiag looks good. The dxdfiag is giving some errors though. Is Windows up to daste? Is this a new computer? That video card requires a minimum 650W power supply. Is there plenty of air flow? Is this a scratch build computer? Have you tried a bench mark program like 3dmark - there are free versions?Please post the make and model of the power supply.
- 4 years ago@roberta591 What kind of errors is it giving? My PC is a pre-built from Bestbuy. I never messed with it in any way. I clean it regularly and it hasn't really had any issues with airflow. I have tried benchmark apps before and didn't get much errors from those. I can't sadly really tell you what the make and model of the power supply is. I am unsure how to check that. From the questions page all I could find was this: 100-240V 50-60Hv 10A
Here is the exact listing: https://www.bestbuy.com/site/ibuypower-gaming-desktop-intel-core-i7-9700f-16gb-memory-nvidia-geforce-rtx-2070-super-1tb-hdd-480gb-solid-state-drive-black/6362981.p?skuId=6362981
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,355 PostsLatest Activity: 9 hours ago
Community Highlights
Recent Discussions
- 2 hours ago
- 2 hours ago