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catorujennie's avatar
catorujennie
Newcomer
21 days ago

EA app doesn't recognize the game already installed on my external drive

Hi, I've alr installed the game files on the external drive and yet EA app doesn't recognize it. It says to "download" but I've alr downloaded the game on my external! And it didn't create a shortcut when I'm sure I checked that button. Thank you, hope someone answers. 

In this image, I've  tried downloading but I canceled cause I'm sure I alr downloaded it. 

ea app

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    18 days ago

    catorujennie​  If you still need help, just try to "download" the game to the location where the files already exist.  Sometimes the App doesn't recognize an install, but it may detect the data and simply finalize the process rather than reinstalling everything.

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