Solved
need help with fixing Sims black screen
everytime I try to load up the game it's only a black screen how do I fix.also don't have mods
@8gjwgawpa9ym A component of Windows 10 is crashing, over and over. I can't tell whether this is related to your Sims 4 issues, but it should be addressed regardless.
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
- Post the message you receive here
Restart your computer, and try to play. If you can't, please let me know, and also list any third-party antivirus program you use, e.g. Avast or AVG.
