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Kittisu's avatar
Kittisu
4 years ago
Solved

Need Help with Saves in the Sims4

So I just recently had this problem after upgrading to windows 10 from windows 7. When I launch Sims 4 my ‘load game’ and ‘new game’ buttons are gone. When I look in my saves folder it’s empty when I...
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  • Kittisu's avatar
    Kittisu
    4 years ago

    Hello! I have finally fixed it... kinda. 

    Every save I had before I upgraded to windows 10 is gone. I may have accidentally deleted them when trying to clear space or they just got deleted some how. It’s upsetting but honestly, I’m not that mad about it. 

    How I got the buttons back - I clicked ‘new scenario’ on the menu. I was able to start a new game through that, I’m not sure why I never investigated that button before but whatever! At least I know now. 

    Thank you for your help, I appreciate it. Have a nice day! 

Kittisu's avatar
Kittisu
4 years ago

Hi! Thanks for replying. I did not delete any files when I upgraded to windows 10, everything was kept the same. I also deleted OneDrive when I saw that it could’ve been the culprit but after uninstalling it and verifying my sims4 file locations, it’s not the problem. I searched slot_ on my computer, no results. I even uninstalled Sims4, reinstalled - menu buttons are still gone. This is incredibly frustrating, I feel like another option I may have is to delete everything to do with sims4, uninstall and start over fresh with new folders but hopefully it doesn’t come to that. 

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@Kittisu  Uninstalling and reinstalling the game won't help.  The Load Game and New Game buttons only appear when at least one save is present, and you somehow no longer have any.  I'd still check OneDrive: it's possible that your Sims 4 data was uploaded in the brief time between when you installed Windows 10 and when you removed OneDrive.  You don't need to activate it: just go to onedrive.com , sign in, and check your cloud storage.

  • Kittisu's avatar
    Kittisu
    4 years ago
    @puzzlezaddict hello, I've checked OneDrive and there's nothing present in my files or the cloud. Anywhere else it could have gone to?
  • Kittisu's avatar
    Kittisu
    4 years ago

    Hello! I have finally fixed it... kinda. 

    Every save I had before I upgraded to windows 10 is gone. I may have accidentally deleted them when trying to clear space or they just got deleted some how. It’s upsetting but honestly, I’m not that mad about it. 

    How I got the buttons back - I clicked ‘new scenario’ on the menu. I was able to start a new game through that, I’m not sure why I never investigated that button before but whatever! At least I know now. 

    Thank you for your help, I appreciate it. Have a nice day! 

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