New Horse Expansion Broke My Game
I downloaded the new horse expansion pack and it seemed to have broken my game. All my other expansion packs uninstalled and when I installed them all again, none of the content is in my game. When I...
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@nikkizay Make sure the EA App is closed and the EABackgroundService is NOT running in the Task Manager. Go into C:\Program Files (x86)\Origin Games and either delete the Sims 4 Create a Sim Demo folder or rename it. There's really no point in having it present since the CAS demo doesn't work anymore, but you don't technically need to delete it if you want to keep the files for some reason.
Next, go into C:\Program Files\EA Games\The Sims 4 and delete the EP14 folder. Clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Open the App, and download Horse Ranch again, which you can do through Sims 4 > Manage > Manage add-ons.
I did the following and still not showing. I don't know what I am doing wrong!
@nikkizay Clear the EA App's cache again, then repair the game again. If your current save is still affected, please test a new one and let me know if it's also affected.
I tried deleting EP05 this time and still the same result ☹️
@nikkizay Alright, it's time to do a clean uninstall and reinstall. Here's how:
- Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
- Download Revo Uninstaller (the free version is fine) from here.
- Launch Revo, select Sims 4 from the list, and click Uninstall.
- Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
- Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
- Close Revo, and restart your computer.
Uninstall the EA App with Revo as well. I don't have instructions for that at the moment, but the process should be straightforward. Restart again when you're done.
Install the EA App, then create a new folder into which you'll install Sims 4. The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.
Test a new save first, making sure that all your packs' content is loading properly. If it is, you can restore your old Sims 4 folder, the one that was in Documents > Electronic Arts, and pick up where you left off.
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- EA_Cade11 months ago
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