Forum Discussion
@RuizalliSims and @Furo_Theobroma21 Please try the suggestion here:
https://answers.ea.com/t5/PC/SDX-error-white-sim-portraits-corrupted-save-etc/m-p/13306292#M267022
It should help with the SDX error, and that error may be causing the other problems as well.
For me it didn’t work. I don’t have the option to delete the sims delivery express. It just shows a button that says “resume download” and nothing happens when I click it. Thanks though
- puzzlezaddict1 year agoHero+
@RuizalliSims Go into Documents > Electronic Arts > The Sims 4, delete the Content folder inside (this holds SDX data), and try again to disable SDX updates while offline.
- RuizalliSims1 year agoRising Rookie
Still not working. In offline or online mode any changes I make to the game doesn’t save, so when I tried to disable automatic download, once I entered online mode it was never saved as disabled. I deleted the content folder as well but it did nothing. I still only have the option of ‘resume download’ and a “download stopped” message above it. 🫡