Forum Discussion
puzzlezaddict
3 years agoHero+
@versacehottie Please move your Mods folder to the desktop and delete localthumbcache.package, then test. You don't need to save your progress; the point is to see whether this helps.
If it doesn't, please move the entire Sims 4 folder out of Documents\Electronic Arts and onto the desktop, then test again.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/