No Sims/pet noises (music /background audio is fine)

@silver9899  Your dxdiag lists a number of Windows errors, so let's start with running a couple of basic checks on your Windows system files.

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

Next, please manually update your sound drivers; the Realtek driver at least is somewhat out of date.  Hit Windows key-X, select the Device Manager, open the Audio category, and for each entry, click on it and then click the black and green Update button in the menu.  Repeat for the Sound category, and restart your computer when you're done.